Can't recommend highly enough for a brief stop-in

Comfortable room, friendly staff, with excellent amenities like a continental breakfast and an outdoor heated swimming pool just 6 miles away from the airport.

Everything met my expectations.

would book again

The room was great with air conditioning, a spacious layout, and a toilet with grab rails for added safety. Absolutely loved the breakfast options that included freshly made eggs and crispy bacon. The staff was super helpful and attentive, really made the experience enjoyable. Plus, the hotel's location was convenient for local attractions.

i had a fantastic couple of nights here. the staff were genuinely friendly and went above and beyond during my stay, especially at check-in. it exceeded my previous experience in charlotte with a clean room and a very comfortable bed.

the shower had low water pressure.

The stay at Four Points was very pleasant due to the helpful staff who efficiently assisted in addressing my needs during my business trip. The location was ideal for access to my meetings, and the room was clean and comfortable, allowing for a restful night after a long day of work.

The hotel was undergoing renovations, which slightly affected the overall atmosphere.

I thoroughly enjoyed the welcoming atmosphere at Four Points By Sheraton Charlotte. The lobby was beautifully decorated and the staff were exceptionally helpful, assisting me with my luggage and providing detailed information about local attractions that suited my interests.

Improve noise insulation for better sleep quality.

Just a good pick for a getaway in Charlotte with great value for money. The AC unit was noisy, but I still slept soundly. Be sure to check in if you need anything like a TV remote. they’re quick to help.

Bed was very comfortable, but front desk staff could improve their friendliness.

I had a great experience during my stay. The staff were helpful and made my trip more enjoyable after a long journey. They assisted with all my needs and provided support when I needed it most. The cleanliness of the room added to my comfort. I appreciated the hospitality during my time here.

I had some issues with the front desk service. The response to my inquiries could have been better. Also, noise from neighboring rooms affected my overall comfort.

Had a fantastic group vacation with friends! We visited the local science museum and enjoyed a day at the zoo. The staff was super friendly, making us feel right at home. The room was clean and comfortable, which set us up well for our adventures. Don't miss out on the discount coupons for local restaurants. they came in handy!

The breakfast was pretty standard and nothing special, so don't expect a gourmet meal if that's what you're after.

super friendly staff turned our trip around with excellent hospitality and free wifi!

Exceptional service despite minor issues.

super convenient for park visits and local dining adventures

I had a great time exploring parks like Renaissance Park just under 3 km away, and enjoyed delicious meals at nearby local restaurants like Beef 'N Bottle, only a short walk of less than 5 minutes from the hotel, which made my stay even more enjoyable. however, the renovations were a bit frustrating since only one elevator was working during my visit.

The bed was comfy, and the main area was clean. Plenty of amenities like a pool and fitness center! Had a nice stay overall.

Had room issues galore; it was like playing musical chairs with rooms, but without the fun!

I really enjoyed my stay. the hotel had a refreshing outdoor pool and a cozy area for relaxing. It felt great to bring my pets, and the staff were super welcoming. One minor thing was having to deal with the slightly confusing stairwells, but it didn’t ruin my experience at all! 😊

Decent breakfast options, including made-to-order items. One elevator out of service during our stay made for long waits.